ArubaTouristChannel.com
At ArubaTouristChannel.com (“we”, “our”, “the Platform”), we are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, booking services, and related features.
By accessing ArubaTouristChannel.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services.
A. Personal Information You Provide
When making a reservation or contacting customer support, you may provide:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (processed securely by third-party processors)
- Guest names
- Booking preferences
- Identification documents (only if required by hotel partners)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type & version
- Device information
- Operating system
- Pages visited
- Time and date of visit
- Cookies and tracking data
C. Booking Information
When you complete a booking, we collect:
- Hotel details
- Dates of stay
- Room type
- Booking status
- Price and payment data
- Cancellation or modification history
2. How We Use Your Information
We use your information to:
Booking & Service Delivery
- Process your hotel bookings
- Confirm reservations
- Provide booking vouchers
- Communicate changes, updates, or cancellations
- Support check-in and stay processes
Platform Operation
- Improve website performance
- Personalize user experience
- Detect and prevent fraud
- Maintain platform security
Customer Support
- Respond to inquiries
- Resolve booking issues
- Provide refund updates
- Assist with travel questions
Legal & Compliance
- Satisfy legal obligations
- Prevent misuse or illegal activity
- Assist law enforcement when legally required
3. Sharing Your Information
We share only the necessary information required to complete your booking or operate the platform.
A. Hotels & Accommodation Providers
Hotels receive:
- Guest names
- Booking dates
- Room details
- Special requests
- Contact details for communication
B. Payment Processors
Payment data is handled securely by:
- PCI-compliant payment gateways
- Fraud prevention partners
We do not store your full card number.
C. Legal Requirements
We may disclose information:
- If required by law
- To protect our rights or users
- To prevent fraud or security threats
D. Service Providers
Trusted third parties may assist with:
- Email delivery
- Website analytics
- Customer support tools
- Cloud hosting
These providers cannot use your data for any purpose other than delivering contracted services.
4. Cookies & Tracking Technologies
ArubaTouristChannel.com uses cookies to:
- Enable hotel search functionality
- Save preferences
- Analyze traffic patterns
- Improve user experience
- Provide personalized offers
You may disable cookies in your browser, but some features may not work properly.
5. Data Retention
We retain data only as long as necessary for:
- Booking fulfillment
- Legal and regulatory compliance
- Fraud prevention
- Platform improvement
Booking records are typically kept for 7 years (travel industry standard) unless local law requires a different period.
6. Data Security
We use industry-standard security measures to protect your information, including:
- SSL encryption
- Secure data centers
- Access controls
- Encrypted payment processing
- Regular security monitoring
However, no online system is completely risk-free, and we cannot guarantee 100% security.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict certain processing
- Opt out of marketing messages
- Request a copy of your data (data portability)
- Withdraw consent where applicable
To exercise these rights, contact privacy@arubatouristchannel.com.
8. Children’s Privacy
ArubaTouristChannel.com is not intended for children under 16.
We do not knowingly collect personal data from minors without parental consent.
If you believe we have collected data from a minor, please contact us immediately.
9. International Data Transfers
Because hotel bookings involve global suppliers, your data may be transferred to:
- Hotel partners in other countries
- International booking systems
- Global travel suppliers connected to LiteAPI
We take steps to ensure appropriate data protection regardless of location.
10. Third-Party Links
Our platform may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
11. Amendments to This Policy
We may update this Privacy Policy to reflect:
- Changes in technology
- Legal developments
- Platform enhancements
The updated version will be posted on this page with a revised date.
Continued use of the platform means you accept the updated policy.
12. Contact Information
For questions or data requests, contact:
ArubaTouristChannel.com
Email: privacy@arubatouristchannel.com
Website: https://arubatouristchannel.com
