Responsible Travel & Safety

ArubaTouristChannel.com

ArubaTouristChannel.com is committed to helping travelers enjoy Aruba safely, responsibly, and respectfully.
We work with trusted hotel suppliers, global booking partners, and local authorities to promote safe travel, environmental awareness, and ethical behavior across the tourism ecosystem.

By booking through our platform, you agree to travel responsibly and follow the safety guidelines outlined below.


1. Commitment to Traveler Safety

Your safety is a priority on ArubaTouristChannel.com.
To ensure a secure travel experience:

  • We partner only with licensed hotels and accommodation providers
  • We display accurate safety information when available
  • We provide clear cancellation and refund policies
  • We use secure, encrypted payment gateways
  • We follow international data protection standards

If you need help during your trip, our support team can assist with booking-related issues.


2. Accommodation Safety Standards

All accommodation listed on ArubaTouristChannel.com must meet local legal requirements, which may include:

  • Fire and emergency safety compliance
  • Health and sanitation regulations
  • Valid business operation licenses
  • Guest security standards
  • 24/7 reception or emergency contact access

Hotels are responsible for maintaining these standards at all times.

If you notice a safety concern at a hotel, please report it to both:

  1. The hotel directly
  2. ArubaTouristChannel.com support

3. Traveler Responsibility

To ensure a safe and respectful visit to Aruba, we ask all travelers to:

A. Respect Local Laws & Culture

  • Carry valid identification
  • Follow local rules and community guidelines
  • Be mindful of cultural norms and environmental protections

B. Practice Safe Personal Behavior

  • Keep valuables secure
  • Avoid unsafe or restricted areas
  • Drink responsibly
  • Use licensed taxis or transport services

C. Review Hotel Policies

Before arrival, review your hotel’s:

  • Check-in requirements
  • Deposit or ID policies
  • House rules
  • Emergency procedures

4. Environmental Responsibility

Aruba’s natural environment is one of its greatest treasures.
We encourage all travelers to:

  • Protect coral reefs (no touching or stepping)
  • Dispose of trash properly and reduce plastic use
  • Avoid disturbing wildlife
  • Use reef-safe sunscreen
  • Respect conservation areas and protected beaches

By traveling responsibly, you help preserve Aruba for future visitors.


5. Health & Emergency Preparedness

A. Before Traveling

  • Verify travel insurance coverage
  • Check any vaccination requirements
  • Carry essential medications
  • Confirm emergency contact information

B. On-Island Safety Contacts

Emergency Number in Aruba: 911
(Police, ambulance, fire department)

Aruba Hospital: Hospital Dr. Horacio Oduber (HOH)
Urgent Care: Various clinics across the island

C. Hotel Emergency Procedures

All accommodations should provide:

  • Evacuation instructions
  • Fire safety guidance
  • Emergency contact information

Follow posted instructions and hotel staff directions at all times.


6. Fraud Prevention

To protect yourself from scams:

  • Only book through ArubaTouristChannel.com
  • Do not send payments directly to hotels outside official channels
  • Report suspicious emails or messages to us immediately

We never request credit card details via email or WhatsApp.


7. Supplier & Partner Ethics

ArubaTouristChannel.com works only with partners who follow:

  • Ethical business practices
  • Legal compliance
  • Fair customer treatment
  • Non-discrimination principles

Unlicensed rentals, unsafe properties, and non-compliant hotels are not permitted on our platform.


8. Reporting a Safety Issue

If you experience a safety concern, please contact us immediately:

ArubaTouristChannel.com
Email: support@arubatouristchannel.com
Website: https://arubatouristchannel.com

Include:

  • Booking reference
  • Hotel name
  • Details of the issue
  • Photos or documentation if available

We will investigate with the hotel and supplier.


9. Disclaimer

ArubaTouristChannel.com acts as a travel intermediary.
While we take reasonable steps to ensure safety and compliance across listed properties, ultimate responsibility for on-site safety lies with each hotel or accommodation provider.

Travelers are responsible for their own actions and for following all safety instructions.